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TERMS OF SERVICE
1.) Account Setup
We will setup your account after we have received payment and we
and/or our payment partner(s) have screened the order(s) in case
of fraud. It is your responsibility to provide us with an email
address which is not @ the domain(s) you are signing up under.
2.) Content
All services provided by us may only be used for lawful purposes.
This includes, but not limited to: copyrighted material, material
we judge to be threatening or obscene, pornography. If any of these
are found on the sites, the material will be deleted immediately.
Examples of unacceptable material:
IRC Bots
Warez Sites
Pirated Software
Hate sites
Hack programs and archives
File Distribution Sites (many files offered for download)
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited
e-mail, bulk emailing, and spam. "Safe lists" and "double
optin" will be treated as spam. Any user who sends out spam
will have their account terminated without notice.
We reserve the right to require changes or disable as necessary
any web site, account, database, or other component that does not
comply with this policy, at its sole discretion. We also reserves
the right to make any such modifications in an emergency at our
sole discretion.
We reserve the right to charge the holder of the account used to
send any unsolicited e-mail a clean up fee. This cost of the clean
up fee is left entirely to the discretion of kwikhost.com. All rights
reserved.
4.) Payment Information
You agree to supply appropriate payment for the services received
from us, in advance of the time period during which such services
are provided. You agree that until and unless you notify KwikHost.Com
of your desire to cancel any or all services received, those services
will be billed on a recurring basis.
We reserve the right to change the monthly payment amount and any
other charges at anytime.
5.) Backups and Data Loss
Your use of the service is at your sole risk. We are not responsible
for files and data residing on your account. You agree to take full
responsibility for files and data transferred and to maintain all
appropriate backup of files and data stored on our servers.
6.) Cancellation and Refunds
We reserve the right to cancel the account at any time.
Customers may cancel at any time. We give you an unconditional
30 day money back guarantee on managed shared hosting, and reseller
solution's. Refund requests after 30 days will be refunded on a
prorated basis of any unused time.
Only first-time accounts are eligible for a refund. For example,
if you've had an account with us before, cancelled and signed up
again, you will not be eligible for a refund or if you have opened
a second account with us.
7.) Resource Usage
Users may not initiate the following:
a) Use 25% or more of system resources for longer then 90 seconds.
There are numerous activities that could cause such problems; these
include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat applications that
require server resources. Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side processes at any point
in time on the server. This includes any and all daemons, such as
IRCD.
d) Run any software that interfaces with an IRC (Internet Relay
Chat) network.
e) Run any gaming servers such as counter-strike, half-life, battlefield1492,
etc
f) Run any form of paidtosurf sites. These sites use up too much
resources and cause problems with everyone. These sites are required
to use a dedicated server.
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance
varies depending on the hosting package you purchase. Should your
account pass the allocated amount we reserve the right to suspend
the account until the start of the next allocation, suspend the
account until more bandwidth is purchased at an additional fee,
suspend the account until you upgrade to a higher level of package,
terminate the account and/or charge you an additional fee for the
overages. Unused transfer in one month cannot be carried over to
the next month.
9.) Space
Customers may use their web space to ONLY store their web site.
You may not download files to your account, unless the file is to
become part of the web site.
You may not store personal files on your account. Web space is not
for personal backups!
All files on your web space must be linked to pages. That is, you
may not have "orphaned files" (files that are not part
of the web site). Please do maintenance from time to time and delete
files that are no longer used.
Always delete temporary files. Do not store thousands of files on
a single directory. This slows down access to the file system, and
will make the delivery of your files slower.
In an effort to maintain the high standards of service provided
by KwikHost.Com, our Web Hosting plans do not allow the mass storage
of the following file types (as well as other similar types):
.zip
.mp3
.avi
.mpg
.rm
.wav
.bmp
.mid
.exe
.com
.jpg
.gif
Our servers are NOT to be used as a mass storage area. If anyone
is found to be in violation of our TOS will be suspended and a $10
reinstatement fee will be charged.
10.) Money back Guarantee
On dedicated servers, and collocation no full refund will be honored,
the 30 day money back guarantee does not apply. We reserve the right
to refund a prorated amount or no refund at all.
11.) Price Change
The amount you pay for hosting will never increase from the date
of purchase. We reserve the right to change prices listed on our
site, and the right to change the amount of resources given to plans
at any time.
12.) Indemnification
Customer agrees that it shall defend, indemnify, save and hold
us harmless from any and all demands, liabilities, losses, costs
and claims, including reasonable attorney's fees asserted against
us, its agents, its customers, officers and employees, that may
arise or result from any service provided or performed or agreed
to be performed or any product sold by customer, its agents, employees
or assigns. Customer agrees to defend, indemnify and hold harmless
any liabilities arising out of; (1) any injury to person or property
caused by any products sold or otherwise distributed in connection
with us; (2) any material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party; (3) copyright
infringement and (4) any defective products sold to customers from
KwikHost.Com's server.
13.) Disclaimer
We will not be responsible for any damages your business may suffer.
We make no warranties of any kind, expressed or implied for services
we provide. We disclaims any warranty or merchantability or fitness
for a particular purpose. This includes loss of data resulting from
delays, no deliveries, wrong delivery, and any and all service interruptions
caused by us and our employees.
14.) Late Fees, Reinstatement Fee and Account Deletion
There is a $5 late fee added if your account is 5 days past due.
7 days past due will result in suspension.
If account is suspended for ANY reason, there is a $10 reinstatement
fee added.
Accounts over 30 days late will be deleted automatically from our
servers.
15.) Changes to the TOS
We reserve the right to revise its policies at any time without
notice.
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